Jacuzzi Walk-in Tub Review

A walk-in tub is a game-changer for anybody with mobility or balance issues. Buying a walk-in tub from the Jacuzzi company ensures that you are buying a quality product from an innovative and well-established company.

The below guide will demonstrate all you need to know about Jacuzzi walk-in tubs so that you can make a purchase with as much information as possible. After all – it’s such a vital purchase, and there are so many options on the market – that you want to make sure you know what you’re doing.

Here are some reviews of other walk-in tub brands:

Pros & Cons
of Jacuzzi Walk-in Tubs



Although Jacuzzi walk-in tubs are a little pricey compared with their competitors, given that Jacuzzi is one of the market leaders, its offerings are perhaps not as expensive as you may have expected. Certainly, they represent good value.


The build quality on the walk-in tubs is extremely high, with rails and non-slip surfaces as standard. Moreover, the quality of the jets (both air and water) is extremely high – as befits the company’s storied history. Overall, you’re getting a product that won’t let you down.

Ease of use

Something that is rarely spoken about is how easy Jacuzzi walk-in tubs are to use. This is especially impressive given the relatively advanced technology operating in the background. Turning on and controlling the jets is straightforward, and, indeed, much of the technology, such as the reheating system, can operate without any additional input from the user.



Because Jacuzzi is relatively new to the walk-in tub game, it doesn’t have a massive range of products available, particularly compared with some of the other companies on the market. There are not a lot of customization options available. So if you have a particular specialist need for a walk-in tub, Jacuzzi may not be the best company for you.

Technical support

One of the most common online complaints is that the technical support for the walk-in tub is not as advanced as it might be. Again, this is perhaps due to the fact that Jacuzzi specializes in other areas or because its products rarely need tech support. Either way, some other companies seem to have stronger customer support avenues available. 


As a brand, Jacuzzi has an extremely interesting story. Such is the impressive history of the company that in some parts of the world, ‘jacuzzi’ has become a generic noun, referring to all hot tubs, in much the same way that Kleenex has. In fact, the Jacuzzi brothers were inventors in the early part of the twentieth century who invented a number of products in the fields of aviation and agriculture. One of these inventions – the first fully submersible water pump – obviously had implications outside of those fields. 

The first submersible water pump allowed the Jacuzzi brothers to invent the world’s first hot tub. From there, the company became a pioneer in the new field of hydrotherapy. Hence why ‘jacuzzi’ is often used as the generic noun – without Jacuzzi, there would be no hot tubs.

The Jacuzzi company still works in hydrotherapy to this day. Of its many offerings, there are a number of walk-in tubs designed to help those with mobility or balance issues to achieve a degree of normality (or even therapy) when it comes to bathing.

The impressive history of the company has led to it gaining a market-leading reputation in terms of the quality of its products, its customer service, and its overall approach to innovation. The inventive spark begun by the Jacuzzi brothers is still very much aflame. The Jacuzzi company still manufactures and designs its own proprietary components for its walk-in tubs, from its motors to the self-cleaning systems. There’s a reason why Jacuzzi is still a brand leader, and its tubs are in almost every walk-in showroom in the country.  


In order to get the right model for you, you need to consider your budget, your needs, and the size of the space you have available. Once you have all of this information, get in touch with the company, who will be able to provide you with the best next steps.


Although the exact prices will depend on your specific circumstances, you can expect to pay somewhere between $7,000 and $10,000 for your Jacuzzi walk-in tub. This includes installation and ongoing technical support should anything go wrong. Here you can find out more about the average cost of a Jacuzzi walk in tub

Here are other walk-in tub price articles:

Types of Tubs
& Features

Tub Types



The most basic Jacuzzi walk-in tub from the Finestra line is designed to provide an easy-entry bathing experience for those with mobility or balance issues. The outward-swinging door comes with a low entry threshold, built-in safety bars, and texture surfaces. This might be the most basic option on the list, but it is a quality product in and of itself.



The whirlpool model is the cheapest of the add-on packages to the Finestra. This has six adjustable jets designed to give you a deep-tissue massage aimed at inflammation or those with joint pain. You can adjust the intensity of the massage using push-button controls. In addition, there is a reheating system that keeps the water warm for as long as you need.


Pure Air

The Pure Air system is designed to provide therapeutic benefits from its use of bubbles. This is particularly useful to those who may have skin-related issues or those who have joints that are too sensitive to receive the (relatively) high-pressure water jets. The forced air system in the Jacuzzi walk-in is considered a market leader due mainly to the fact that the air induction system is silent and is made with heated air so that the bubbles don’t cool down the water.

In addition, the airflow system ensures that the bubbles have a uniform intensity regardless of the direction they are traveling. If you buy the Pure Air package, you get two additional benefits: the first is the Thermal Lumbar Comfort system, which directs heated air at your lower back while you bathe, designed to increase your comfort and provide major thoracic therapy; the second additional benefit is the aromatherapy function, which allows you to add in scented oils to infuse the water and create a truly spa-like experience.


Salon Spa

This is the most expensive option and with good reason. It contains all of the benefits of the Standard, Whirlpool, and Pure Air models but adds in additional functions. The main addition is the ‘chromatherapy function,’ which is designed to provide light therapy by illuminating the water with a multi-colored light display. While this may seem like a tangible benefit, for many users, this can make a major difference in terms of the overall atmosphere of the experience.

Creating a truly relaxing environment is ultimately the whole point of the walk-in tub. One of the most relaxing things about the Salon Spa is that the price point is only slightly higher than the Whirlpool and the Pure Air models – there is an economy of scale to combining the additional functions.


Water lines

All Jacuzzi walk-in tubs come replete with the trademarked ‘CleanLine’ water lines. These are antimicrobial and are designed to prevent clogs and any sort of mold build-up. This makes a major difference in keeping your tub clean – something of major importance for someone with mobility issues who may be living alone. Because the tub lines effectively clean themselves, there’s none of the backwashing and rinsing that comes with other models from other companies on the market – and this makes a major difference in the long run.

Dual-pin locking doors

As you can imagine, when it comes to walk-in tubs, there is something of an engineering paradox – the doors are required to open easily to let someone with reduced strength enter and exit; however, there is also the requirement for it to hold a large amount of water. Jacuzzi has a patented dual-pin locking system that solves both problems simultaneously.

Contoured seat

Although the Jacuzzi company is known best for its water jet technology, that doesn’t mean that it’s not adept when it comes to pure design. The ergonomics of the contoured seat are unlike others in the industry (if you’re visiting a showroom, you should pay close attention to the seats offered). What’s special about the design is that the angle and height make it extremely easy to stand up and sit down. This is – naturally – a major consideration for someone buying a walk-in tub. This demonstrates Jacuzzi’s commitment to providing high-quality, safe products built with the target consumer in mind. There is a reason why they have such a strong brand reputation, after all.


Installation is run by Jacuzzi’s own trained operators, ensuring you’re in good hands. Jacuzzi tubs are usually installed within three weeks, and the actual process of installation usually takes around one full day – assuming there are no major adjustments to make.


All Jacuzzi tubs automatically come with a limited lifetime warranty. This applies to:

The body of the tub
The air jets
The water jets
The water jet system (i.e., the pump)
Any factory-installed parts
Any factory-installed fixtures

Be sure to check any warranty documents when you have the tub installed.